Does Modivize have the right to refuse work with a client in the event the client becomes unresponsive, neglectful, uncooperative, and/or abusive?

Yes, Modivize reserves the right to put a halt to and stop all work with a client if a client becomes:

Unresponsive Repercussions:  #

If a client becomes unresponsive outside of the designated consultation and revision periods, the client is deemed to have abandoned the project as per their contract agreement. 

At this point the client will be issued a ‘letter of Unresponsive Abandonment’ via their email which will be signed and dated by Modivize. This letter will also make reference to the contract agreement signed by the client showing they have agreed to the time periods involved and have not taken proper measures to maintain it.

Once an abandonment letter has been sent to the client, the client has 24 hours to dispute the matter with Modivize. If the client fails to dispute their claim, or if Modivize deems the dispute inexcusable, Modivize will issue immediate payment for all services delivered up to that point in time via paid by the hour services from the overall price of the project.

If the client has been undergoing Business and/or Marketing Plan funding, the clients business funding organization/agency will also receive a signed and dated letter on behalf of Modivize requesting immediate payment for all services delivered up to that point in time via paid by the hour services from the overall price of the project. In this case the client may lose some or all access to their project funding on behalf of the decision of the business funding organization/agency, or the agency will cover a partial amount while the client must follow through with their portion of the payment.

Neglectful Repercussions: #

If a client becomes neglectful of the designated consultation and revision periods, the client is deemed to have abandoned their project duties as per their contract agreement. All contracts are to be taken seriously and are not permitted to be considered at a clients leisure.

At this point the client will be issued a ‘letter of ‘Neglectful Abandonment’ via their email which will be signed and dated by Modivize. This letter will also make reference to the contract agreement signed by the client showing they have agreed to the time periods involved and have not taken proper measures to maintain it.

Once a Neglectful Abandonment letter has been sent to the client, the client has 24 hours to dispute the matter with Modivize. If the client fails to dispute their claim, or if Modivize deems the dispute inexcusable, Modivize will issue immediate payment for all services delivered up to that point in time via paid by the hour services from the overall price of the project.

If the client has been undergoing Business and/or Marketing Plan funding, the clients business funding organization/agency will also receive a signed and dated letter on behalf of Modivize requesting immediate payment for all services delivered up to that point in time via paid by the hour services from the overall price of the project. In this case the client may lose some or all access to their project funding on behalf of the decision of the business funding organization/agency, or the agency will cover a partial amount while the client must follow through with their portion of the payment.

Uncooperative Repercussions: #

If a client becomes uncooperative of the designated consultation and revision periods, the client is deemed to have abandoned their project duties as per their contract agreement. All contracts are to be taken seriously and are not permitted to be considered at a clients leisure. When a client signs a contract agreement, the client is expected to perform their agreed to duties in full without hesitation.

At this point the client will be issued a ‘letter of Uncooperative Abandonment’ via their email which will be signed and dated by Modivize. This letter will also make reference to the contract agreement signed by the client showing they have agreed to the contract particulars and time periods involved and have not taken proper measures to maintain it in a civil manner.

Once an Uncooperative Abandonment letter has been sent to the client, the client has 24 hours to dispute the matter with Modivize to correct their actions. If the client fails to correct their actions, or if Modivize deems the correction inexcusable, Modivize will issue immediate payment for all services delivered up to that point in time via paid by the hour services from the overall price of the project.

If the client has been undergoing Business and/or Marketing Plan funding, the clients business funding organization/agency will also receive a signed and dated letter on behalf of Modivize requesting immediate payment for all services delivered up to that point in time via paid by the hour services from the overall price of the project. In this case the client may lose some or all access to their project funding on behalf of the decision of the business funding organization/agency, or the agency will cover a partial amount while the client must follow through with their portion of the payment.

Abusive Repercussions: #

If a client becomes abusive or defamatory towards Modivize, its employees, consultant(s), its business, online presence and platforms, or any form of Modivize embodiment, or with regards to the designated consultation and revision periods, the client is deemed to have abandoned their project duties as per their contract agreement. All contracts are to be taken seriously while all clients must conduct themselves, their employees and/or partners in a civil manner without harm. When a client signs a contract agreement, the client is expected to perform their agreed to duties in full without hesitation in an appropriate manner.

At this point the client will be issued a ‘letter of Abusive Abandonment’ via their email which will be signed and dated by Modivize. This letter will also make reference to the contract agreement signed by the client showing they have agreed to the contract particulars and time periods involved and have not taken proper measures to maintain it in a civil manner.

Once an Abusive Abandonment letter has been sent to the client, the client does not have the right to correct their actions due to Modivize having a zero tolerance for abuse policy. At this point in time Modivize will issue immediate payment for all services delivered up to that point in time via paid by the hour services from the overall price of the project.

If the client has been undergoing Business and/or Marketing Plan funding, the clients business funding organization/agency will also receive a signed and dated letter on behalf of Modivize requesting immediate payment for all services delivered up to that point in time via paid by the hour services from the overall price of the project. In this case the client may lose some or all access to their project funding on behalf of the decision of the business funding organization/agency, or the agency will cover a partial amount while the client must follow through with their portion of the payment.The agency may also hold the right to refuse immediate and future services to the client.